The FAQs

Everything you wanted or maybe didn't want to know about our lighting design and lighting supply services.

The boardroom. This image raises more questions than answers.

Do you lighting design, lighting supply or what? 

Some people like get us to provide lighting supply for projects, some like us just to do lighting design and a whole bunch get us to lighting planning, lighting design + supply. We also do luminaire design. See all our services here ambience services.

What lighting projects do you do and who for?

Two questions in one. We do hospitality lighting, retail lighting, architectural lighting, hotel lighting, workspace lighting – you name it. Groups and brands we’ve worked across include Hilton, Aesop, GPT Group and Country Road. Projects we’ve worked on have won 100s of awards and accolades around the globe including Eat Drink Design, Dulux Colour, Retail Design Institute, World Interior Design Awards, AIDA, IDEA and IES. Our mums love them too.

So, do you do residential lighting?

We sure do, we’ve done many award-wining projects. However, we don’t offer a direct to public service and just through trade – architects, interior designers, builders, electricians etc

Where are your products made?

We produce and assemble a large number of luminaires and linear lighting in our factory in Victoria. Fixtures are also produced and imported in collaboration with our local, European and Asian partners.

Do you offer a warranty ?

We wouldn’t be very good if we didn’t trust our own stock. We offer various warranties up to five years, any warranty or return issues please visit here: WARRANTY/RETURN CLAIM

How long is the lead time?

We carry a huge stock amount, but it really does vary – from immediate if the build is simple to a number of weeks based on the complexity of your design. The longest time is generally 8-10 weeks for major projects.

Where are you? 

Big bad bustling Bundoora. There’s 3,000sq metres of fun and games – machinery, production, assembly, design studio and we’ve even got a customised table tennis table.

Where can you deliver to?

We work on projects from all corners of the globe but mostly service Australia wide. If woman, man or child can reach it, so can we. If not, we can organise a helicopter.

Do you have everything in stock?

We have a colossal amount of stock on hand and with such a mammoth warehouse to fill you have toOur warehouse is a fully stocked 2,500sqm of awesomeness.

Do you have a showroom?

Not technically. We have a room. With a table. With product boxes. And a TV.

So, can I arrange for a sample?

Sure, contact our team to discuss, we could drop something off to you or perhaps you could make an appointment to come in and discuss your project. Our contact details are here.

What’s the benefit with a supplier + designer

We know our product. Not only do we manufacture much of it ourselves but we’re there every step of the way. We don’t just specify then run for cover, we there with answers and the ability to help you get the most out of it.

What does a lighting design cost?

Tough question and no rock solid answer. We can provide project lighting scopes and have different tiered packages and can bet we’d have something perfect for your project. Not that we’re big gamblers.

Is time travel possible? 

We’ve discussed this at length and our general consensus is no. if it was possible and was achieved then the smart cookie would’ve come back to this time and we’d know about it by now.